Website or Ordering Problems?
The first thing we'd recommend is to try visiting the website using a different web browser in order to see if the problem lies with the browser itself, or if there is something wrong on our end. You can install another web browser alongside your main one, you don't even have to replace it. On PC's, the website runs best in Firefox, Opera, and Chrome, but will also work in Internet Explorer 9. One thing to note if you are using Internet Explorer, make sure you do *not* use Compatibility View when visiting, since our website is already written for compatibility.
If you are having difficulty placing a large order and receive an error message during checkout, please contact us. Your order and customized items are not lost, allowing us to find out what the problem was and continue checkout where you left off.
Please do not hesitate to report any problems or ask any questions you might have. You may call Robert directly at (801)556-3335, use the "Contact Us" feature, or email us directly at firstname.lastname@example.org